In Kumon Publishing products, from the development stage onwards, safety verification, post-sale quality control, and efforts towards improvement are conducted with the customer's best interests in mind.
Regarding
Our Products
The spirit of "There is Never “Good Enough,” There Must Always Be “Something Better,” " originating from Toru Kumon, the founder of the Kumon Method, is also inherited in the creation of Kumon Publishing’s toys and books.
During the development phase, through repeated monitoring and user feedback, we meticulously craft our products.
The foundation of creating toys, picture books, children's books, and study reference books is the commitment to "create something that contributes to the growth of everyone."
For toys, in addition to the development department, our customer service representatives also conduct "Pre-launch Toy Risk Assessments," including monitoring and expert hearings.
Kumon Publishing products adhere to various safety and compliance checks from the design stage.
Regarding
the Safety of
Educational Toys
(Left: "Do not put in the mouth," Center: "Use with an adult," Right: "Do not expose to fire.")
We adhere to the "ST Standard" (Toy Safety Standard) set by The Japan Toy Association and consider safety standards from Europe and America, taking into account material selection, safety, strength, and durability for quality improvement. Furthermore, some products have their own set of proprietary standards.
We provide cautionary statements in compliance with the ST Standard for the products, as well as their instructions and packaging, along with pictograms that are easily understandable to children to ensure informed usage.
About the materials
We use materials that have cleared safety standards and are manufactured under a stringent inspection system.
About paints
We use paints that comply with safety standards (such as the Food Sanitation Act) and are manufactured under a stringent inspection system.Although harmful substances are not used, please ensure that small children do not put items in their mouths or lick them.
About
Quality Control
The Quality Safety Management Meeting involves department heads and representatives from development, production, and customer service to share feedback and inquiries to discuss and aim for better quality management.
If a product is recalled due to a defect, we examine the actual item to consider specific problems and countermeasures. Discussions in this meeting lead to various quality improvements, from revising explanations in workbooks to changing toy molds.